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The postmortem concept is well known in the technology industry [All12]. A postmortem is a written record of an incident, its impact, the actions taken to mitigate or resolve it, the root cause(s), and the follow-up actions to prevent the incident from recurring. This chapter describes criteria for deciding when to conduct postmortems, some best practices around postmortems, and advice on how to cultivate a postmortem culture based on the experience we’ve gained over the years. <ref>"Postmortem Culture: Learning from Failure." Site Reliability Engineering. <small>Retrieved from</small> https://landing.google.com/sre/book/chapters/postmortem-culture.html</ref>
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The postmortem concept is well known in the technology industry. A postmortem is a written record of an incident, its impact, the actions taken to mitigate or resolve it, the root cause(s), and the follow-up actions to prevent the incident from recurring. This chapter describes criteria for deciding when to conduct postmortems, some best practices around postmortems, and advice on how to cultivate a postmortem culture based on the experience we’ve gained over the years. <ref>"Postmortem Culture: Learning from Failure." Site Reliability Engineering. <small>Retrieved from</small> https://landing.google.com/sre/book/chapters/postmortem-culture.html</ref>
  
 
[[Category: DevOps]]
 
[[Category: DevOps]]

Edição das 09h43min de 9 de fevereiro de 2018

The postmortem concept is well known in the technology industry. A postmortem is a written record of an incident, its impact, the actions taken to mitigate or resolve it, the root cause(s), and the follow-up actions to prevent the incident from recurring. This chapter describes criteria for deciding when to conduct postmortems, some best practices around postmortems, and advice on how to cultivate a postmortem culture based on the experience we’ve gained over the years. [1]
  1. "Postmortem Culture: Learning from Failure." Site Reliability Engineering. Retrieved from https://landing.google.com/sre/book/chapters/postmortem-culture.html