DevOps Resources
CHAPTER 1: WHY DO DEVOPS? SECTION 1. UNDERSTANDING IMPROVEMENT AWS - Transforming Software Development
https://www.youtube.com/watch?v=YCrhemssYuI Gene Kim - Leading a DevOps Transformation: Lessons Learned
http://www.slideshare.net/realgenekim/leading-a-devops-transformation-lessons-learned CAMS - What Devops Means to Me
https://www.chef.io/blog/2010/07/16/what-devops-means-to-me/ The Agile Admin - What Is DevOps?
https://theagileadmin.com/what-is-devops/ Knight Capital
https://en.wikipedia.org/wiki/Knight_Capital_Group http://www.kitchensoap.com/2013/10/29/counterfactuals-knight-capital/ https://www.sec.gov/litigation/admin/2013/34-70694.pdf 2015 State of DevOps Report
http://puppet.com/resources/white-paper/2015-state-of-devops-report Ron Westrum Model
http://qualitysafety.bmj.com/content/13/suppl_2/ii22.full.pdf+html Lean software development
https://en.wikipedia.org/wiki/Lean_software_development DevOps Enterprise Summit 2014
https://www.youtube.com/user/DOES2014 DevOps Enterprise Summit 2015
https://www.youtube.com/channel/UCkyYEVVmT9vQ4yPBR4ciFUA Continuous Delivery
https://continuousdelivery.com/ CHAPTER 1: WHY DO DEVOPS? SECTION 2. THE CONVERGENCE, HISTORY, AND VALUE OF DEVOPS DevOps Connect cdSummit: John Willis Kata Presentation
https://www.youtube.com/watch?v=0N0SBcp0mjY The Convergence of DevOps
http://itrevolution.com/the-convergence-of-devops/ Operations Is A Competitive Advantage (Secret Sauce of Startups!)
http://radar.oreilly.com/2007/10/operations-is-a-competitive-ad.html The History of DevOps
http://itrevolution.com/the-history-of-devops/ Velocity '09: John Allspaw and Paul Hammond - "10+ Deploys Per Day"
https://www.youtube.com/watch?v=LdOe18KhtT4 The DevOps Transformation
https://www.youtube.com/watch?v=3KpPBnEtRj4 Agile Infrastructure with Andrew Shafer - The Agile Executive 004
https://theagileexecutive.com/2009/07/17/agileexec004/ Botchagalupe Presentations
https://gist.github.com/botchagalupe/984acf7b7ffeeb287ffe The Andon Cord
http://itrevolution.com/kata Netflix: Culture and Responsibility
http://slideshare.net/reed2001/culture-1798664 Spotify Engineering Culture (Part 1)
https://labs.spotify.com/2014/03/27/spotify-engineering-culture-part-1/ Velocity '09: Agile Infrastructure (Wall of Confusion)
http://www.slideshare.net/littleidea/agile-infrastructure-velocity-09 Velocity NYC 2013: Andrew Clay Shafer - "There Is No Talent Shortage"
https://www.youtube.com/watch?v=P_sWGl7MzhU What Is DevOps (Wall of Confusion)
http://dev2ops.org/2010/02/what-is-devops/ CHAPTER 2: UNDERSTANDING THE VALUE STREAM. SECTION 1. ANALYZING THE TECHNOLOGY VALUE STREAM Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation
https://www.amazon.com/Value-Stream-Mapping-Organizational-Transformation/dp/0071828915 DevOps Kaizen: Practical Steps to Start & Sustain a Transformation
http://www.slideshare.net/dev2ops/devops-kaizen-practical-steps-to-start-sustain-a-transformation Learning to See: Value Stream Mapping to Add Value and Eliminate MUDA
https://www.amazon.com/Learning-See-Stream-Mapping-Eliminate/dp/0966784308?ie=UTF8&hvadid=30911744901&hvdev=c&hvexid=&hvnetw=g&hvpone=60.00&hvpos=1t1&hvptwo=&hvqmt=b&hvrand=8624445624253798359&ref=pd_sl_3hk32rzq94_b&tag=googhydr-20 Support and Initiate a DevOps Transformation
http://www.slideshare.net/dev2ops/support-and-initiate-a-devops-transformation The Satir Change Model
http://stevenmsmith.com/ar-satir-change-model/ CHAPTER 2: UNDERSTANDING THE VALUE STREAM. SECTION 2. THE THREE WAYS OF DEVOPS The Three Ways: The Principles Underpinning DevOps
http://itrevolution.com/the-three-ways-principles-underpinning-devops/ A Personal Reinterpretation of The Three Ways
http://itrevolution.com/a-personal-reinterpretation-of-the-three-ways/ Docker and the Three Ways of DevOps Part 1: The First Way - Systems Thinking
https://blog.docker.com/2015/05/docker-three-ways-devops/ Docker and the Three Ways of DevOps
https://www.docker.com/sites/default/files/WP_Docker%20and%20the%203%20ways%20devops_07.31.2015%20(1).pdf CHAPTER 2: UNDERSTANDING THE VALUE STREAM. SECTION 3. THE FIRST WAY - FLOW 3.1. The First Way - Flow (Part I) David Anderson Kanban At Q Con
http://www.slideshare.net/deimos/david-anderson-kanban-at-q-con Kanbans and DevOps: Resource Guide for “The Phoenix Project” (Part 2)
http://itrevolution.com/resource-guide-for-the-phoenix-project-kanbans-part-2/ Personal Kanban: Mapping Work|Navigating Life
https://www.amazon.com/Personal-Kanban-Mapping-Work-Navigating/dp/1453802266/ref=_1_1?s=books&ie=UTF8&qid=1466121877&sr=1-1&keywords=jim+benson Kanban: Successful Evolutionary Change for Your Technology Business
https://www.amazon.com/Kanban-Successful-Evolutionary-Technology-Business/dp/0984521402 3.2. The First Way - Flow (Part II) The Small Batches Principle
http://queue.acm.org/detail.cfm?id=2945077 Watch This One Piece Flow vs. Mass Production Envelope Stuffing Lean Thinking Simulation
https://www.youtube.com/watch?v=Dr67i5SdXiM Web Operations: Keeping the Data on Time (Chapter 4)
https://www.amazon.com/Web-Operations-Keeping-Data-Time/dp/1449377440 The Lean Startup: How Today’s Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses
https://www.amazon.com/Lean-Startup-Entrepreneurs-Continuous-Innovation/dp/0307887898 3.3. The First Way - Flow (Part III) David Anderson Kanban at Q Con
http://www.slideshare.net/deimos/david-anderson-kanban-at-q-con DOES15 - Dominica DeGrandis - The Shape of Uncertainty
https://www.youtube.com/watch?v=Gp05i0d34gg 3.4. The First Way - Flow (Part IV) Lean software development
https://en.wikipedia.org/wiki/Lean_software_development Lean Software Development: An Agile Toolkit
https://www.amazon.com/Lean-Software-Development-Agile-Toolkit/dp/0321150783 3.5. The First Way - Flow (Part V) Theory of Constraints
https://en.wikipedia.org/wiki/Theory_of_constraints Beyond the Goal: Eliyahu Goldratt Speaks on the Theory of Constraints (Your Coach in a Box)
https://www.amazon.com/Beyond-Goal-Eliyahu-Goldratt-Constraints/dp/1596590238 CHAPTER 2: UNDERSTANDING THE VALUE STREAM. SECTION 4. THE SECOND WAY - FEEDBACK 4.1. The Second Way - Feedback (Part I) Toufic Boubez - Simple math for anomaly detection
http://www.slideshare.net/tboubez/simple-math-for-anomaly-detection-toufic-boubez-metafor-software-monitorama-pdx-20140505 Toufic Boubez - Some Simple Math for Anomaly Detection
https://vimeo.com/95069158 The Art of Monitoring
https://www.artofmonitoring.com/ Monitoring with Graphite Tracking Dynamic Host and Application Metrics at Scale
http://shop.oreilly.com/product/0636920035794.do Monitorama’s Videos
https://vimeo.com/monitorama/videos/ 4.2. The Second Way - Feedback (Part II) Jesse Robbins - GameDay: Creating Resiliency Through Destruction
https://www.youtube.com/watch?v=zoz0ZjfrQ9s Resilience Engineering: Learning To Embrace Failure
http://queue.acm.org/detail.cfm?id=2371297 Fault Injection in Production - making the case for resilience testing
http://queue.acm.org/detail.cfm?id=2353017 The Netflix Simian Army
http://techblog.netflix.com/2011/07/netflix-simian-army.html FIT: Failure Injection Testing
http://techblog.netflix.com/2014/10/fit-failure-injection-testing.html 4.3. The Second Way - Feedback (Part III) Dave Zwieback - DevOps keeps it cool with ICE
http://radar.oreilly.com/2015/01/devops-keeps-it-cool-with-ice.html Dave Snowden - The Cynefin Framework
https://www.youtube.com/watch?v=N7oz366X0-8 John Allspaw and Jesse Robbins - Web Operations: Keeping the Data on Time (Chapter 7)
https://www.amazon.com/Web-Operations-Keeping-Data-Time/dp/1449377440 Jeff Sussna - Empathy: The Essence of DevOps
http://blog.ingineering.it/post/72964480807/empathy-the-essence-of-devops Jennifer Davis and Katherine Daniels - Effective DevOps
https://www.safaribooksonline.com/library/view/effective-devops/9781491926291/ Christina Maslach - Reversing Burnout
http://graphics8.nytimes.com/packages/pdf/business/06.BURNOUT.FINAL.pdf Botchagalupe on Burnout
https://github.com/botchagalupe/my-presentations 4.4. The Second Way - Feedback (Part IV) Feature flags, dark launches, and canary releases for all: LaunchDarkly, first year in review
http://blog.launchdarkly.com/feature-flags-dark-launches-and-canary-releases-for-all-launchdarkly-first-year-in-review/ Feature flags and canary, dark, and A/B releases
http://www.pragmaticdevops.com/2014/05/continuous-delivery/feature-flags-and-canary-dark-and-ab-releases/ How does Easy manage development and operations?
https://codeascraft.com/2011/02/04/how-does-etsy-manage-development-and-operations/ Tom Limoncello - The Practice of Cloud System Administration: Designing and Operating Large Distributed Systems, Volume 2
https://www.amazon.com/Practice-Cloud-System-Administration-Distributed/dp/032194318X CHAPTER 2: UNDERSTANDING THE VALUE STREAM. SECTION 5. THE THIRD WAY - CULTURE OF CONTINUAL EXPERIMENTATION AND LEARNING 5.1. The Third Way - Culture of Continual Experimentation and Learning (Part I) Bethany Macri - Morgue: Helping Better Understand Events by Building a Post Mortem Tool
https://vimeo.com/77206751 5.3. The Third Way - Culture of Continual Experimentation and Learning (Part III) Mike Rother - Introduction to the Improvement Kata
http://www.slideshare.net/mike734/introduction-to-the-improvement-kata DOES15 - Courtney Kissler & Jason Josephy - Mindsets and Metrics and Mainframes... Oh My!
https://www.youtube.com/watch?v=88_y1YFsRig DOES15 - Steven Spear - Creating High Velocity Organizations
https://www.youtube.com/watch?v=onwhZwroQHs How Many Times Do You Pull the Andon Cord Each Day
https://blog.gembaacademy.com/2008/04/08/how_many_times_do_you_pull_the_andon_cord_each_day/ Botchagalupe presentations
https://gist.github.com/botchagalupe/984acf7b7ffeeb287ffe John Kotter & Dan Cohen - The Heart of Change: Real-Life Stories of How People Change Their Organizations
https://www.amazon.com/Heart-Change-Real-Life-Stories-Organizations/dp/1422187330 Velocity NYC 2013 - Andrew Clay Shafer - There Is No Talent Shortage
https://www.youtube.com/watch?v=P_sWGl7MzhU Drake Baer - How Changing One Habit Helped Quintuple Alcoa's Income
http://www.businessinsider.com/how-changing-one-habit-quintupled-alcoas-income-2014-4 CHAPTER 3: GETTING STARTED WITH DEVOPS. SECTION 1. PICKING A VALUE STREAM 1.1. Picking a Value Stream (Part I) Erik Hollnagel - The ETTO Principle - Efficiency-Thoroughness Trade-Off
http://erikhollnagel.com/ideas/etto-principle/index.html 1.2. Picking a Value Stream (Part II) Damon Edwards presentation
https://vimeo.com/69079272 Erik Hollnagel - The ETTO Principle - Efficiency-Thoroughness Trade-Off
http://erikhollnagel.com/ideas/etto-principle/index.html Mike Rother - Learning to See: Value Stream Mapping to Add Value and Eliminate MUDA
https://www.amazon.com/Learning-See-Stream-Mapping-Eliminate/dp/0966784308?ie=UTF8&hvadid=30911744901&hvdev=c&hvexid=&hvnetw=g&hvpone=60.00&hvpos=1t1&hvptwo=&hvqmt=b&hvrand=8624445624253798359&ref=pd_sl_3hk32rzq94_b&tag=googhydr-20 Karen Martin and Mike Osterling - Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation
https://www.amazon.com/Value-Stream-Mapping-Organizational-Transformation/dp/0071828915 1.3. Picking a Value Stream (Part III) Paula Thrasher - Three Steps to Change: Lessons from Battling Bureaucracy (DOES15)
https://www.youtube.com/watch?v=Hen6lk3J_ss Courtney Kissler - Nordstrom-Transforming to a Culture of Continuous Improvement (DOES14)
https://www.youtube.com/watch?v=0ZAcsrZBSlo Jody Mulkey - DevOps in the Enterprise: A Transformation Journey
https://www.youtube.com/watch?v=USYrDaPEFtM 1.4. Picking a Value Stream (Part IV) DOES15 - Heather Mickman & Ross Clanton - (Re)building an Engineering Culture: DevOps at Target
https://www.youtube.com/watch?v=7s-VbB1fG5o 1.5. Picking a Value Stream (Part V) DOES15 - Heather Mickman & Ross Clanton - (Re)building an Engineering Culture: DevOps at Target
https://www.youtube.com/watch?v=7s-VbB1fG5o 1.6. Picking a Value Stream (Part VI) Martin Fowler - Strangler Application
http://www.martinfowler.com/bliki/StranglerApplication.html Acceptance test-driven development
https://en.wikipedia.org/wiki/Acceptance_test%E2%80%93driven_development DOES15 - Scott Prugh & Erica Morrison - Conway & Taylor Meet the Strangler (v2.0)
https://www.youtube.com/watch?v=tKdIHCL0DUg DOES14 - Scott Prugh - CSG - DevOps and Lean in Legacy Environments
https://www.youtube.com/watch?v=f4et0EGvKXA 1.7. Picking a Value Stream (Part VII) DOES15 - Carmen DeArdo - How DevOps Is Enabling Lean Application Development
https://www.youtube.com/watch?v=sL7wHJj25DA 1.8. Picking a Value Stream (Part VIII) Ernest Mueller, James Wickett, Karthik Gaekwad - The Story of DevOps at National Instruments
https://vimeo.com/62931927 DOES15 - Ernest Mueller - DevOps Transformations at National Instruments
https://www.youtube.com/watch?v=6Ry40h1UAyE CHAPTER 3: GETTING STARTED WITH DEVOPS. SECTION 2. UNDERSTANDING ORGANIZATIONAL CHANGE 2.2. Understanding Organizational Change (Part II) Kelly McGonigal - How to make stress your friend
https://www.ted.com/talks/kelly_mcgonigal_how_to_make_stress_your_friend?language=en Carol S. Dweck - Mindset: The New Psychology of Success
https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322 Kelly McGonigal - The Upside of Stress: Why Stress Is Good for You, and How to Get Good at It
https://www.amazon.com/Upside-Stress-Why-Good-You/dp/1101982934 2.3. Understanding Organizational Change (Part III) David Marquet - Turn the Ship Around! How to Create Leaders at Every Level
https://www.youtube.com/watch?v=iiwUqnvY1l0 Simon Sinek - How Great Leaders Inspire Action
https://www.ted.com/talks/simon_sinek_how_great_leaders_inspire_action?language=en 2.4. Understanding Organizational Change (Part IV) Abhimanyu Ghoshal - Two-pizza teams: Werner Vogels on Amazon's secrets for innovation at TNV Europe Conference
http://thenextweb.com/insider/2015/04/23/two-pizza-teams-werner-vogels-on-amazons-secrets-for-innovation-at-tnw-europe-conference/ Sam Newman - Building Microservices
http://samnewman.io/books/building_microservices/ 2.7. Understanding Organizational Change (Part VII) Pedro Canahuati - Growing from the Few to the Many: Scaling the Operations Organization at Facebook
https://www.infoq.com/presentations/scaling-operations-facebook Velocity 2012 - Jesse Robbins - Changing Culture & Being a Force for Awesome
https://www.youtube.com/watch?v=OU8ihx3nT6I 2.8. Understanding Organizational Change (Part VIII) 561: NUMMI 2015 - This American Life
http://www.thisamericanlife.org/radio-archives/episode/561/nummi-2015 CHAPTER 3: GETTING STARTED WITH DEVOPS. SECTION 3. ENABLING TRANSFORMATION 3.2./3.3. Enabling Transformation (Part II) Jennifer Davis and Katherine Daniels - Effective DevOps: Building a Culture of Collaboration, Affinity and Tooling at Scale
https://www.amazon.com/Effective-DevOps-Building-Collaboration-Affinity/dp/1491926309 John Kotter - The Heart of Change: Real-Life Stories of How People Change Their Organizations
https://www.amazon.com/Heart-Change-Real-Life-Stories-Organizations/dp/1422187330 CHAPTER 4: THE FIRST WAY - ACCELERATE FLOW. SECTION 1. CONTINUOUS DELIVERY PATTERNS AND PRACTICES 1.1. Continuous Delivery Patterns and Practices James Womack and Daniel Jones - How to Root Out Waste and Pursue Perfection
https://hbr.org/1996/09/how-to-root-out-waste-and-pursue-perfection Jez Humble and David Farley - Continuous Delivery: Reliable Software Releases through Build, Test, and Deployment Automation
https://www.amazon.com/Continuous-Delivery-Deployment-Automation-Addison-Wesley/dp/0321601912 Thomas A. Limoncelli - The Practice of Cloud System Administration: Designing and Operating Large Distributed Systems, Volume 2
https://www.amazon.com/Practice-Cloud-System-Administration-Distributed/dp/032194318X Jennifer Davis and Katherine Daniels - Effective DevOps: Building a Culture of Collaboration, Affinity, and Tooling at Scale
https://www.amazon.com/Effective-DevOps-Building-Collaboration-Affinity/dp/1491926309 CHAPTER 4: THE FIRST WAY - ACCELERATE FLOW. SECTION 2. THE DEPLOYMENT PIPELINE 2.1. The Deployment Pipeline (Part I) Tom Limoncelli - The Practice of System and Network Administration
https://www.amazon.com/Practice-System-Network-Administration-Second/dp/0321492668 Jez Humble and David Farley - Continuous Delivery
https://www.amazon.com/Continuous-Delivery-Deployment-Automation-Addison-Wesley/dp/0321601912 Damon Edwards and John Willis - Better, Faster AND Cheaper. How?
https://www.youtube.com/watch?v=j9fC4raB-bA 2.2. The Deployment Pipeline (Part II) Damon Edwards - what is a Service Delivery Platform?
https://vimeo.com/46125904 2.3. The Deployment Pipeline (Part III) Mitchell Hashimoto - Vagrant: Up and Running
https://www.amazon.com/Vagrant-Up-Running-Mitchell-Hashimoto/dp/1449335837 2.4. The Deployment Pipeline (Part IV) Botchagalupe - Immutable Delivery (The Agile Admin)
https://theagileadmin.com/2015/11/24/immutable-delivery/ CHAPTER 4: THE FIRST WAY - ACCELERATE FLOW. SECTION 3. CREATING CONSISTENCY IN THE PIPELINE 3.1. Creating Consistency in the Pipeline (Part I) Netflix - Jason Chan - Real World Cloud Application Security
https://vimeo.com/54157394 Randy Bias - Pets vs. Cattle: The Elastic Cloud Story
http://cloudscaling.com/blog/cloud-computing/pets-vs-cattle-the-elastic-cloud-story/ 3.2. Creating Consistency in the Pipeline (Part II) Steve Traugott - Why Order Matters: Turing Equivalence in Automated Systems Administration
http://www.infrastructures.org/papers/turing/turing.html 3.3. Creating Consistency in the Pipeline (Part III) Rob Hirschfeld - Digital Rebar Quick Start to K8s
https://www.youtube.com/watch?v=bn4LLNtPF6c Abe Hassan Blog - baked servers vs fried servers
http://if.andonlyif.net/blog/2012/10/baked-servers-vs-fried-servers.html Cloudinit
http://cloudinit.readthedocs.io/en/latest/ Cloudinit on RedHat
https://access.redhat.com/documentation/en-US/Red_Hat_Enterprise_Linux_OpenStack_Platform/4/html/End_User_Guide/user-data.html 3.5. Creating Consistency in the Pipeline (Part V) Kief Morris - Infrastructure as Code
http://shop.oreilly.com/product/0636920039297.do 3.7. Creating Consistency in the Pipeline (Part VII) The Netflix Tech Blog - Building with Legos
http://techblog.netflix.com/2011/08/building-with-legos.html Kief Morris - ImmutableServer
http://martinfowler.com/bliki/ImmutableServer.html 3.8. Creating Consistency in the Pipeline (Part VIII) John Willis - Docker and the Three Ways of DevOps
https://www.docker.com/sites/default/files/WP_Docker%20and%20the%203%20ways%20devops_07.31.2015%20(1).pdf Gartner - Assessing Docker and Containers for Five Software Delivery Use Cases
https://www.gartner.com/doc/3038125/assessing-docker-containers-software-delivery DOES15 - Joshua Corman and John Willis - Immutable Awesomeness
https://www.youtube.com/watch?v=FV9X0xj6fFw Steve Traugott - Why Order Matters: Turing Equivalence in Automated Systems Administration
http://www.infrastructures.org/papers/turing/turing.html DockerCon2014 - Michael Bryzek - Immutable Infrastructure with Docker and EC2
https://www.youtube.com/watch?v=GaHzdqFithc 3.9. Creating Consistency in the Pipeline (Part IX) GlueCon 2015 - Jerome Petazzoni - Immutable Infrastructure with Docker and Containers
http://www.slideshare.net/jpetazzo/immutable-infrastructure-with-docker-and-containers-gluecon-2015 Jared Diamond - Guns, Germs, and Steel: The Fates of Human Societies
https://www.amazon.com/Guns-Germs-Steel-Fates-Societies/dp/0393317552 socketplane/docker-ovs
https://github.com/socketplane/docker-ovs/blob/master/Dockerfile CHAPTER 4: THE FIRST WAY - ACCELERATE FLOW. SECTION 4. AUTOMATED TESTING 4.1. Automated Testing (Part I) Elisabeth Hendrickson - Agile Testing: Nine Principles and Six Concrete Practices for Testing on Agile Teams
http://testobsessed.com/wp-content/uploads/2011/04/AgileTestingOverview.pdf Test-driven development
https://en.wikipedia.org/wiki/Test-driven_development 4.2. Automated Testing (Part II) Eric Evans - Domain-Driven Design: Tackling Complexity in the Heart of Software
https://www.amazon.com/Domain-Driven-Design-Tackling-Complexity-Software/dp/0321125215 Dan North - What's in a Story?
https://dannorth.net/whats-in-a-story/ James Wickett - Hands-on GauntIt: Security Testing for Developers
https://leanpub.com/hands-on-gauntlt Petr Lapukhov (Facebook) - Move Fast, Unbreak Things!
https://www.youtube.com/watch?v=zs2Zn9rW3Ow 4.3. Automated Testing (Part III) Open Mic 2: Continuous Deployment and Operations Dashboards at kaChing (Wealthfront)
https://vimeo.com/14830327 4.5. Automated Testing (Part V) Gene Kim - The Amazing DevOps Transformation Of The HP LaserJet Firmware Team (Gary Gruver)
http://itrevolution.com/the-amazing-devops-transformation-of-the-hp-laserjet-firmware-team-gary-gruver/ Wing break Test on 787 Dreamliner
https://www.youtube.com/watch?v=6ofhc5dDiCE Rugged Software
https://www.ruggedsoftware.org/ 4.6. Automated Testing (Part VI) Eran Messeri - What goes wrong when thousands of engineers share the same continuous build?
http://gotocon.com/dl/goto-aar-2013/slides/EranMesseri_WhatGoesWrongWhenThousandsOfEngineersShareTheSameContinuousBuild.pdf Intuit Prepares for Tax Day Filing Surge with SOASTA (case study)
http://www.soasta.com/wp-content/uploads/2015/12/Intuit_CS.pdf CHAPTER 4: THE FIRST WAY - ACCELERATE FLOW. SECTION 5. DEPLOYMENT STRATEGIES 5.1. Deployment Strategies (Part I) Tom Limoncelli - The Practice of Cloud System Administration Book
https://www.amazon.com/Practice-Cloud-System-Administration-Distributed/dp/032194318X 5.3. Deployment Strategies (Part III) John Allspaw and Paul Hammond - 10+ Deploys Per Day
https://www.youtube.com/watch?v=LdOe18KhtT4 Eugene Letuchy - Facebook Chat
https://www.facebook.com/note.php?note_id=14218138919&id=9445547199&index=0 CHAPTER 5: THE SECOND WAY - APLIFY FEEDBACK LOOPS. SECTION 1.CREATING A SERVICE RELIABILITY CULTURE 1.1. Creating a Service Reliability Culture (Part I) Site Reliability Engineering: How Google Runs Production Systems
http://shop.oreilly.com/product/0636920041528.do 1.3. Creating a Service Reliability Culture (Part III) USENIX 2014 - Ben Treynor Sloss - Keys to SRE
https://www.youtube.com/watch?v=n4Wf14e2jxQ 1.4. Creating a Service Reliability Culture (Part IV) Site reliability Engineering
http://shop.oreilly.com/product/0636920041528.do 1.5. Creating a Service Reliability Culture (Part V) Wired - Her Code Got Humans on the Moon - And Invented Software Itself
https://www.wired.com/2015/10/margaret-hamilton-nasa-apollo/ Gene Kranz - Failure Is Not an Option: Mission Control From Mercury to Apollo 13 and Beyond
https://www.amazon.com/Failure-Not-Option-Mission-Control/dp/1439148813 Diane Vaughan - The Challenger Launch Decision: Risky Technology, Culture, and Deviance at NASA
https://www.amazon.com/Challenger-Launch-Decision-Technology-Deviance/dp/0226851761 Steven Spear - The High-Velocity Edge: How Market Leaders Leverage Operational Excellence to Beat the Competition
https://www.amazon.com/High-Velocity-Edge-Operational-Excellence-Competition/dp/0071741410 1.6. Creating a Service Reliability Culture (Part VI) John Allspaw and Paul Hammond - 10+ Deploys Per Day
https://www.youtube.com/watch?v=LdOe18KhtT4 John Allspaw - Trade-Offs Under Pressure: Heuristics and Observations of Teams Resolving Internet Service Outages
https://drive.google.com/file/d/0Bx50LgK_RXNmUTRDSUhyam9ranM/view John Allspaw - Incident Response: Trade-offs Under Pressure
https://www.infoq.com/presentations/incident-response Amazon.com - Summary of the AWS Service Event in the US East Region
https://aws.amazon.com/message/67457/ CHAPTER 5: THE SECOND WAY - AMPLIFY FEEDBACK LOOPS. SECTION 2. FAST FEEDBACK 2.1. Fast Feedback (Part I) Jesse Robbins, Kripa Krishnan, John Allspaw, and Tom Limoncelli - Resilience Engineering: Learning to Embrace Failure
http://queue.acm.org/detail.cfm?id=2371297 Tom Limoncelli - The Practice of Cloud System Administration, vol 2
https://www.amazon.com/Practice-Cloud-System-Administration-Distributed-ebook/dp/B00N7N2CRQ Jez Humble, Joanne Molesky, and Barry O'Reilly - Lean Enterprise
https://www.amazon.com/Lean-Enterprise-Performance-Organizations-Innovate/dp/1449368425 Gene Kim, Jez Humble, Patrick Debois, and John Willis - The DevOps Handbook
https://www.amazon.com/DevOps-Handbook-World-Class-Reliability-Organizations/dp/1942788002 Jesse Robbins - GameDay: Creating Resiliency Through Destruction
https://www.youtube.com/watch?v=zoz0ZjfrQ9s John Allspaw - Fault Injection in Production: Making the Case for Resilience Testing
http://queue.acm.org/detail.cfm?id=2353017 The Netflix Tech Blog - The Netflix Simian Army
http://techblog.netflix.com/2011/07/netflix-simian-army.html The Netflix Tech Blog - FIT: Failure Injection Testing
http://techblog.netflix.com/2014/10/fit-failure-injection-testing.html 2.2. Fast Feedback (Part II) Peter Senge - The Fifth Discipline: The Art & Practice of The Learning Organization
https://www.amazon.com/Fifth-Discipline-Practice-Learning-Organization/dp/0553456342 Donella Meadows - Thinking in Systems
https://www.amazon.com/Thinking-Systems-Donella-H-Meadows/dp/1603580557 InfoQ - Dan North - Making a Sandwich - Effective Feedback Techniques
https://www.infoq.com/presentations/feedback-models-techniques Jeff Sussna - Designing Delivery: Rethinking IT in the Digital Service Economy
http://shop.oreilly.com/product/0636920033080.do 2.3. Fast Feedback (Part III) John Allspaw - Go or No-Go: Operability and Contingency Planning at Etsy.com
http://www.slideshare.net/jallspaw/go-or-nogo-operability-and-contingency-planning-at-etsycom 2.4. Fast Feedback (Part IV) Attlassian Blogs - Sean Regan - What is ChatOps? A guide to its evolution, adoption, and significance
http://blogs.atlassian.com/2016/01/what-is-chatops-adoption-guide/ Jesse Newland - ChatOps at GitHub
https://www.youtube.com/watch?v=NST3u-GjjFw Jason Hand (VictorOps) - Real World ChatOps
https://www.youtube.com/watch?v=X9FLsMup0A0 Jason Hand (VictorOps) - ChatOps Unplugged: A Beginner's Guide
https://www.youtube.com/watch?v=1srw4yjQcN0 GitHub Blog - Say Hello to Hubot
https://github.com/blog/968-say-hello-to-hubot CHAPTER 5: THE SECOND WAY - AMPLIFY FEEDBACK LOOPS. SECTION 3. UNDERSTANDING MONITORING 3.1. Understanding Monitoring (Part I) Kevin Behr, Gene Kim, George Spafford - The Visible Ops Handbook
https://www.amazon.com/Visible-Ops-Handbook-Implementing-Practical/dp/0975568612 Mike Brittain - Tracking Every Release (Code as Craft Blog)
https://codeascraft.com/2010/12/08/track-every-release/ Petr Lapukhov (Facebook) - Move Fast, Unbreak Things!
https://www.youtube.com/watch?v=zs2Zn9rW3Ow ChefConf 2016 - Veresh Sita - Alaska Airlines
https://www.youtube.com/watch?v=mGJkhuRlvTo 3.2. Understanding Monitoring (Part II) Tom Limoncelli - The Practice of Cloud System Administration
https://www.amazon.com/Practice-Cloud-System-Administration-Distributed/dp/032194318X James Turnbull - The Art of Monitoring
https://www.amazon.com/Art-Monitoring-James-Turnbull-ebook/dp/B01GU387MS Gene Kim, Jez Humble, Patrick Debois, John Willis - The DevOps Handbook
https://www.amazon.com/DevOps-Handbook-World-Class-Reliability-Organizations/dp/1942788002 Site Reliability Engineering: How Google Runs Production Systems
http://shop.oreilly.com/product/0636920041528.do iSixSigma Blog - Variation - The Root of All Process Evil
https://www.isixsigma.com/tools-templates/variation/variation-root-all-process-evil/ The Flaw of Averages
http://www.flawofaverages.com/ Michael Kopp - Why Averages Suck and Percentiles are Great
http://apmblog.dynatrace.com/2012/11/14/why-averages-suck-and-percentiles-are-great/ Khan Academy
https://www.khanacademy.org/ 3.3. Understanding Monitoring (Part III) Theo Schlossnagle - Adaptive Availability for Quality of Service
https://www.infoq.com/presentations/time-series-database Theo Schlossnagle - Adaptive Availability http://www.slideshare.net/postwait/adaptive-availability 3.4. Understanding Monitoring (Part IV) Jason Dixon - Monitoring with Graphite
https://www.amazon.com/dp/1491916435 James Turnbull - The Art of Monitoring
https://www.amazon.com/Art-Monitoring-James-Turnbull-ebook/dp/B01GU387MS Varun Chandola, Arindam Banerjee, & Vipin Kumar - Anomaly Detection: A Suervey
http://www-users.cs.umn.edu/~banerjee/papers/09/anomaly.pdf The Netflix Tech Blog - RAD - Outlier Detection on Big Data
http://techblog.netflix.com/2015/02/rad-outlier-detection-on-big-data.html David Goldberg - Statistical Anomaly Detection
http://www.ebaytechblog.com/2015/08/19/statistical-anomaly-detection/ David Golberg, Yinan Shan - The Importance of Features for Statistical Anomaly Detection
https://www.usenix.org/sites/default/files/conference/protected-files/hotcloud15_slides_goldberg.pdf CHAPTER 5: THE SECOND WAY - AMPLIFY FEEDBACK LOOPS. SECTION 4. UNDERSTANDING COMPLEXITY 4.1. Understanding Complexity (Part I) Eliyahu Goldratt - Beyond the Goal: Theory of Constraints
https://www.amazon.com/dp/B000ELJ9NO Gene Kim, Kevin Behr, George Spafford - The Phoenix Project
https://www.amazon.com/Phoenix-Project-DevOps-Helping-Business/dp/0988262592 Eliyahu Goldratt - The Goal
https://www.amazon.com/Goal-Process-Ongoing-Improvement/dp/0884271951 Gene Kim, Jez Humble, Patrick Debois, John Willis - The DevOps Handbook
https://www.amazon.com/The-DevOps-Handbook-World-Class-Organizations/dp/1942788002 Mark Burgess - In Search of Certainty: The science of our information infrastructure
https://www.amazon.com/Search-Certainty-science-information-infrastructure/dp/1492389161 Jeff Sussna - Designing Delivery: Rethinking IT in the Digital Service Economy
http://shop.oreilly.com/product/0636920033080.do Jeff Sussna - From Cybernetics to DevOps and Beyond (DevOps Days Belgium, 2014)
https://vimeo.com/114017635 David Snowden, Mary Boone - A Leader's Framework for Decision Making
https://hbr.org/2007/11/a-leaders-framework-for-decision-making Cognitive Edge
http://cognitive-edge.com/ 4.2. Understanding Complexity (Part II) Mike Nygard - Release It!: Design and Deploy Production-Ready Software
https://www.amazon.com/Release-Production-Ready-Software-Pragmatic-Programmers/dp/0978739213 DevOps Cafe - Episode 50: Adrian Cockcroft
http://devopscafe.org/show/2014/7/22/devops-cafe-episode-50-adrian-cockcroft.html Martin Fowler - CircuitBreaker
http://martinfowler.com/bliki/CircuitBreaker.html Ben Christensen - Introducing Hystrix for Resilience Engineering (The Netflix Tech Blog)
http://techblog.netflix.com/2012/11/hystrix.html 4.3. Understanding Complexity (Part III) Mark Burgess - Thinking in Promises: Designing Systems for Cooperation
https://www.amazon.com/Thinking-Promises-Mark-Burgess/dp/1491917873 Mark Burgess - In Search of Certainty: The science of our information infrastructure https://www.amazon.com/Search-Certainty-science-information-infrastructure/dp/1492389161 Jeff Sussna - Designing Delivery: Rethinking IT in the Digital Service Economy
http://shop.oreilly.com/product/0636920033080.do John Willis - Promise Theory for Dummies
https://www.youtube.com/watch?v=y3yplqTFywY CHAPTER 6: THE THIRD WAY - ACCELERATE LEARNING. SECTION 1. LEARNING ORGANIZATIONS 1.1. Learning Organizations (Part I) Andrew Clay Shafer - There Is No Talent Shortage (Velocity NYC 2013)
https://www.youtube.com/watch?v=P_sWGl7MzhU Andrew Clay Shafer - DevOps ... What Is Missing? What Is Next?
http://www.slideshare.net/littleidea/devops-whats-missing-whats-next Steven Spear and Kent Bowen - Decoding The DNA of the Toyota Production System
https://hbr.org/1999/09/decoding-the-dna-of-the-toyota-production-system Mike Rother - Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results
https://www.amazon.com/Toyota-Kata-Managing-Improvement-Adaptiveness/dp/0071635238 W. Edwards Deming - Out of Crisis
https://www.amazon.com/Out-Crisis-Press-Edwards-Deming/dp/0262541157 W. Edwards Deming - 14 Points
https://www.deming.org/theman/theories/fourteenpoints W. Edwards Deming - The New Economics for Industry, Government, Education
https://www.amazon.com/New-Economics-Industry-Government-Education/dp/0262541165 John Willis' Ignite talk - DevOps and Dr. Deming's 14 Points (Velocity NY 2014)
https://www.youtube.com/watch?v=7g3uqSzWVZs John Willis - Deming to DevOps: The Science Behind DevOps
https://www.youtube.com/watch?v=QcRWQIL5qus 1.2. Learning Organizations (Part II) Peter Senge - The Fifth Discipline: The Art & Practice of The Learning Organization
https://www.amazon.com/Fifth-Discipline-Practice-Learning-Organization/dp/0385517254 Mark Smith (Infoed) - Peter Senge and the learning organization
http://infed.org/mobi/peter-senge-and-the-learning-organization/ Edward Muzio - The Ladder of Inference Creates Bad Judgement
https://www.youtube.com/watch?v=K9nFhs5W8o8 Trevor Maber - Rethinking Thinking
http://ed.ted.com/lessons/rethinking-thinking-trevor-maber 1.3. Learning Organizations (Part III) Victoria Marsick - The Dimensions of a Learning Organization Questionnaire (DLOQ)
http://adh.sagepub.com/content/15/2/127 Karen Watkins and Victoria Marsick - Dimensions of the Learning Organization Questionnaire: Introduction
http://www.partnersforlearning.com/instructions.html 1.4. Learning Organizations (Part IV) Reed Hastings - Seven Aspects of Our Culture
http://www.slideshare.net/reed2001/culture-1798664/2-We_Seek_ExcellenceOur_culture_focuses Patty McCord: A Culture of Innovation
https://www.youtube.com/watch?v=o3e1lnixKBM CHAPTER 6: THE THIRD WAY - ACCELERATE LEARNING. SECTION 2. COMMUNICATION 2.1. Communication (Part I) John Willis - Neo Taylorism or DevOps Anti Patterns
http://itrevolution.com/neo-taylorism-or-devops-anti-patterns/ 2.3. Communication (Part III) Dan North - Making a Sandwich: Effective Feedback Techniques
https://qconlondon.com/speakers/dan-north Ben Linders - Applying Feedback Techniques
https://www.infoq.com/news/2016/03/feedback-techniques 2.4. Communication (Part IV) Rebecca Miller-Webster - Frameworks for Feedback
https://www.youtube.com/watch?v=WcdNAIoTjfU&list=PL5pdUnQbCX6sgW8SUD0yE7dWiL1SHTO1o&index=4 https://speakerdeck.com/rmw/frameworks-for-feedback-long-version-2016-may-self-conference The Feeling Wheel
http://blogs.edweek.org/teachers/coaching_teachers/Feeling-Wheel.jpg CHAPTER 6: THE THIRD WAY - ACCELERATE LEARNING. SECTION 3. BLAMELESS CULTURE 3.1. Blameless Culture (Part I) Sidney Dekker - The Field Guide to Understanding "Human Error"
https://www.amazon.com/Field-Guide-Understanding-Human-Error/dp/0754648265 Sidney Dekker - System Failure, Human Error: Who's to Blame? (DevOps Days Brisbane, 2014)
https://vimeo.com/102167635 3.2. Blameless Culture (Part II) Sidney Dekker - Just Culture: Balancing Safety and Accountability
https://www.amazon.com/Just-Culture-Balancing-Safety-Accountability/dp/1409440605 3.3. Blameless Culture (Part III) Dave Zwieback - The Human Side of Postmortems: Managing Stress and Cognitive Biases
http://www.oreilly.com/webops-perf/free/the-human-side-of-postmortems.csp John Allspaw - Blameless PostMortems and a Just Culture
https://codeascraft.com/2012/05/22/blameless-postmortems/ 3.4. Blameless Culture (Part IV) VictorOps - Blameless Post-Mortems ... and how to do them
https://victorops.com/wp-content/uploads/2014/09/Blameless-Post-Mortems.pdf Dave Zwieback - Beyond Blame: Learning from Failure and Success
